Comprehensive Answers to Common Inquiries
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Comprehensive Answers to Common Inquiries #
Welcome to our FAQ section, where we address the most frequently asked questions about our products, services, and partnership opportunities. If you do not find the information you are looking for, please feel free to contact us. Our team is always ready to assist you.
Frequently Asked Questions #
Q01. Are all products certified?
Most of our products are certified. For specific certification details, please contact us to ensure you receive the most accurate and up-to-date information.
Q02. How do I place an order?
You can send us an inquiry through the inquiry tab on our website, or reach out via email or phone. Please provide detailed information about your requirements so we can assist you efficiently.
Q03. In which country are the products produced?
All of our products are manufactured in Taiwan.
Q04. Is it possible to request custom-made products?
If your company requires a custom-made product tailored to your specific needs, Modernsolid is equipped to collaborate with you. Please contact us to discuss the possibilities and how we can meet your requirements.
Q05. Can I receive a sample?
We recognize the importance of evaluating product quality firsthand. Samples are available for all products in our range, allowing you to assess quality directly.
Q06. Can I become an authorized Modernsolid dealer?
We value strong partnerships and seek to understand our business partners thoroughly. Please provide detailed information about your business, and we will respond promptly to discuss potential collaboration.
Q07. I want to partner with Modernsolid – How should I proceed?
We welcome partnership inquiries. Please contact us at info@mosolid.com.tw. Our team will connect with you personally and involve our experts to address your needs.
Q08. Who designs your products?
Our product development is driven by a dedicated R&D team that listens to market trends and customer feedback. We collaborate with architects, educational institutions, and a global network of freelancers. This collaborative approach ensures innovative solutions and rapid prototyping by our in-house design team.
If your question is not addressed above, please contact us for further assistance.
Contact Information #
- Email: info@mosolid.com.tw
- Tel: +886-4-26398669, +886-4-26397717
- Fax: 886-4-26398333
- Address: No. 185, Ziqiang Rd., Wuqi Dist., Taichung City 435054, Taiwan